The Service


Now you can stay connected with your friends and family In-Flight with our new data roaming service. The service allows you to browse the Internet while connected to the On-Air network available on selected planes.

This service is priced at 3KD/Week


Activating the Service


To activate this service on your mobile, follow the steps below:

1- Set "Airplane Mode" off in your mobile settings.

2- Set "Data Roaming" on in your mobile settings.

3- Turn Wi-Fi off in your mobile settings.

4- If not activated already, send “ROAMLC” to 99990 to activate the service.

5- Once the service is active, a confirmation message will be sent to your mobile to confirm the connectivity.


Partner Networks


On-Air Network

In-flight is activated on the below airlines:

Airline Aircraft
Aeroflot A330 / B777
Air Cote D'lvoire A320
Air Senegal SA A330
British Airways A318
Egypt Air A330
Emirates A380 / B777
Etihad A330 / A320
Iberia A330 / A340
Kuwait Airways A320 / A330
Oman Air A330 / B787
Philippine Airlines A330 / A350 / B777
Qatar Airways A320 / A350 / A380 / B787
Royal Air MAroc B747
RwandAir A320
Saudia A320 / A330 / B777 / B787
Singapore Airlines A380 / A350 / B777
Siri Lanka A330



Service Type Price
Outgoing Calls (Kuwait/Any Destination) KD 1.200 Per minute
Receiving Calls KD 1.750 Per minute
SMS (Sending a message) KD 0.250 Per SMS



*The service may not be available on every eligible flight

Frequently Asked Questions

Are there any additional benefits that are included with this service?

Yes, the 3KD service also grants you 30 minutes of outgoing calls to local numbers at your destination country. The in-flight operator is not included with the voice service. For example, if you are roaming in the UK, you will be entitled to 30 minutes of calls to any local number within the UK as long as you are connected to Zain’s preferred partner network.

What is the in-flight data roaming service?

In-Flight is a data roaming service available in-flight with our select partners mentioned above. The service works over the mobile network.

What is the price and duration of the service?

The price of the service is set at 3KD/week.

Will I be able to make any calls or send SMS while connected to the in-flight mobile network?

Yes, voice calls and SMS are allowed and are charged at the standard rates mentioned above.

How do I know which mobile operator is in my flight?

You will receive a message sent to your phone when you connect to the flight’s mobile network mentioning that the in-flight service is available along with additional details. If, for any reason, you did not receive the message after connecting to the flight’s mobile network, do not hesitate to ask the airline staff if our partners mentioned above are available.