Win with Zain - Win with Zain - Zain Kuwait - B2C
HOW TO PARTICIPATE?
• If you are a Zain subscriber, send ‘yes’ to 99985! Free for 4 days!
• If you are not a Zain subscriber, just get a prepaid Zain card and enter the Promotion by sending ‘yes’ to 99985! Free for 4 days!
Once registered, you will receive an informative SMS message and your first participation points will be added to your personal points account!
From now on, you will also start receiving your daily mobile content!
Start answering correctly interesting Quiz Questions to boost your participation points! Answer up to 10 questions for free for the first 4 days!
1. What is the “Win with Zain” Promotion?
The “Win with Zain” promotion introduces a Zain Service where the participants will have the opportunity to receive, once per day, mobile content, including various health tips. The participants will also have the opportunity to win amazing monthly prizes and a special Ramadan prize.
2. What are the prizes?
Every month, a randomly selected participant will win 5,000 KWD cash. Also, an extra Ramadan prize of 15,000 KWD is available!
3. How many prizes does this Promotion give?
The total prizes are 4! 1 prize every month of 5,000 KWD! Also, an extra Ramadan prize of 15,000 KWD!
4. How many prizes can a participant win?
The participants can win 1 monthly and the Ramadan prize at maximum during the whole duration of the promotion.
5. Where can I find information about the winners?
6. Do I receive the prize immediately?
The prizes will be delivered at least 30 days after the end of the Promotion. Winners will be notified either by telephone, SMS or e-mail and Zain will inform them on the delivery process.
7. Are the prizes transferable?
8. How and where do I claim my prize?
We will get in touch with you if you are the winner of any of the prizes and inform you where and how you will receive your prize.
9. Do I need to claim the prize immediately after I win?
If you win, you will be contacted by us and informed about the exact procedure. Don’t worry! Just keep your mobile phone open at all times!
10. Who can win the monthly prize?
The monthly prizes will be given away via random draw. A randomly selected participant during each monthly period will win the monthly prize.
11. Who can win the extra Ramadan prize?
The Ramadan prize will be given away via random draw. A randomly selected participant during the Ramadan period will win the Ramadan prize of 15,000 KWD.
12. How will I enter the Promotion?
You can send ‘yes’ to 99985. Free for 4 days!
13. How can I be informed about the points I have gathered?
You can send “Balance” or “رصيد” to 99985.
14. Which keyword can I send to opt-out?
You can send 0 to 99985 (free of charge) so as to stop receiving mobile content and any notification messages.
15. If I win, how will I be informed?
The winner will be contacted by Zain.
16. What if I am not in town to collect the prize?
You will need to collect your prize within 30 days from being notified that you are a winner.
17. I am not a subscriber of Zain, can I participate?
Unfortunately, no. But if you wish you can get a prepaid Zain card and enter the Promotion by sending ‘yes’ to 99985. Free for 4 days!
18. What is the keyword to participate?
You can send ‘yes’ to 99985 in order to participate in the Promotion. Free for 4 days!
19. I have received a SMS that says: Surprise! Bonus Period! Win XXX points.
This means that you have entered a bonus phase where you can earn more than the usual given points. Every time that you enter a period where each question you reply or any SMS you send gives you more points, you will receive a message informing you about this period and the points you get. Do not worry, it is easy! You always answer questions on all bonus phases!
20. How many points do I earn for every question that I answer?
If you answer the question correctly, you get at least 100 points. If you give a wrong or invalid (other than 1 or 2) answer, you get 20 points. But during the Promotion, there are many bonus phases which give you much more than 100 points. Send more SMS to discover them.
21. Who CANNOT participate in the Promotion and win the prizes?
The whole personnel and trainees of Zain Kuwait and their direct relatives, all the employees of companies which cooperate with Zain Kuwait for the Promotion.
22. Is there a limit as to the number of SMS I have to send?
During the first 4 days of participation, you can reply up to 10 questions per day.
From the fifth participation day onwards, you can reply up to 30 questions per day.
23. If I answer wrong to questions, do I get points?
Yes, you get points. For each wrong answer you get at least 20 points meaning 20 more chances for the prizes draws.
24. I receive different amount of points in different questions. What happened? Is this a mistake of the system or something else?
You don’t have to worry about this. The Promotion includes some bonus phases where the participants win more points than the normal flow. Each time you enter such a phase, you receive a message explaining how the bonus phase works. Please check your SMS inbox to find this message.
25. Do I lose my earned points?
For the monthly prizes, your participation points are the ones collected during the respective monthly period. Regarding the Ramadan prize, your participation points are the ones collected during the Ramadan period.
26. What is the cost of SMS I receive from 99985 containing daily points and mobile content (heath tips)?
100 Kuwaiti Fils / day from the fifth participation day onwards.
27. What is the cost of the message I am sending to 99988?
KD 1 per SMS
28. I received many SMS regarding the competition. Do I pay when I receive messages regarding the competition?
No, they are free of charge.
29. What is the Call Center Number?
For any questions you may have for the Promotion, please call 107 free of Charge.
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